Hertel Avenue Poutine & Cream Goes All Out with Freak Shakes & Creamy Buns

Food & Drink, Food & Drink News


Written by Patrick Koster

Published on May 24, 2017

Hertel Avenue Poutine & Cream

Hertel Avenue Poutine & Cream / Photo x Brett Andersen

There are two types of people in the world: those who dip their French fries in milkshakes, and those who do not.
For Jake Fraser, co-owner of the new Hertel Avenue Poutine and Cream, it’s the former.
“I always thought it was a pretty cool concept with the French fries and milkshakes,” Fraser said. “Just branching off both of those, fries and milkshakes, a lot of people do go to Wendy’s and dip their fries in a Frosty. We took that idea and kind of ran with it, so we have the French fries side and the ice cream side. It’s really a business for either or.”
Hertel Avenue Poutine and Cream opened its doors last Thursday to ice cream and french fry lovers alike. Living up to its name, the quaint eatery specializes in the French-Canadian dish of poutine, as well as – you guessed it, ice cream. But this smaller restaurant has a lot more to offer than just satisfying nosh.

Poutine and Cream is located right next to Family Video and seats 19 guests inside, for now. Fraser said if all goes well, the restaurant will be officially signed off for a 50 to 60-seat patio on June 12, just in time for summer.
“It’s very fun food and it’s fun for families to come in,” Fraser said. “We’re very excited for the patio so we can accommodate more people with that.”
A restaurant geared more toward families was the goal for the new spot, according to Fraser, who is also co-owner of Allen Street Poutine Co.
Hertel Avenue Poutine & Cream

Hertel Avenue Poutine & Cream / Photo x Brett Andersen

Hertel Avenue Poutine & Cream

Hertel Avenue Poutine & Cream’s Cookie Monster Freak Shake / Photo x Brett Andersen

“With Allen Street, we have that late-night bar crowd,” Fraser said. “We really suited the whole restaurant to that area to get that crowd to come in. Hertel and North Buffalo is more of a family type of area, there are lots of schools in the area, as well as a young, hip crowd with Lloyd [Taco Factory] across the street, so we tried to combine both of those concepts and keep it very family-friendly.”
The family-friendly vibe is clearly on display with the tile wall. Like Allen Street Poutine, the new restaurant has a long center table and a smaller version of the beloved white tile wall, which guests are free to write and draw on with markers from the front counter. The closer you get to the bottom of the wall, the more it looks like some young Picassos were diligently at work.
Poutine and Cream makes all its hard scoop ice cream in-house daily from scratch. There’s seven main flavors: Nutella, chocolate, vanilla, strawberry, peanut butter and chocolate, cake batter and a vegan option (currently peach mango). While the ice cream looked great, we chose some items which, depending on your preference, may be even better.

We ordered “freak shakes,” which are the most picturesque masterpieces of milkshakes around. Each of these colossal shakes are served in Mason jars, costing $8 each.
The first, called The Chocolate Mouse, is peanut butter and chocolate ice cream with a chocolate-dipped rim sprinkled with Reese’s Pieces, with whipped cream and two peanut butter cups, chocolate and caramel sauce to top it off.
The second, called The Cookie Monster, has cookies and cream ice cream (white chocolate ice cream with Oreo’s), with a chocolate-dipped rim sprinkled with Oreo’s on the rim, whipped cream with Chips Ahoy and more Oreo’s on top.
Hertel Avenue Poutine & Cream / Photo x Brett Anderson

Hertel Avenue Poutine & Cream’s owner Jake Fraser / Photo x Brett Andersen

Hertel Avenue Poutine & Cream

Hertel Avenue Poutine & Cream’s Creamy Bun / Photo x Brett Anderson

Hertel Avenue Poutine & Cream / Photo x Brett Anderson

Hertel Avenue Poutine & Cream / Photo x Brett Andersen

Also on the menu was a “birthday creamy bun,” which was exceptionally good. It had cake batter ice cream with sprinkles.
Creamy buns are essentially ice cream doughnut sandwiches, also known as Heaven on Earth.
“We take Famous Doughnuts from Main Street, cut them in half, there’s cold ice cream on the inside as well as some toppings, and we press it so it’s a nice and warm doughnut on the outside,” Fraser said.
We spoke with Fraser the day after he experimented with some potential ice cream flavors. Hot chocolate marshmallow and chocolate chip cookie were his most recent explorations, while fudge and red velvet were next in line. Creamsicle and green candy apple pie ice cream were the freak shake specials during our visit. In the near future, he plans to rotate new freak shake and creamy bun specials in every week, along with new ice cream flavors.

Fraser said the response to Poutine and Cream has been very positive:
“Hertel’s an up and coming area, and we thought we’d have a nice fit. So far, we’ve gotten a great reception from the community.”
While there weren’t any ice cream shops around on Hertel Avenue when Fraser and others first thought of the idea for Poutine and Cream, there’s now two new ice cream shops tentatively opening soon. Lloyd’s soft-serve ice cream shop, Churn, is scheduled to open across the street this spring, as well as a new Lake Effect Ice Cream location down the street.
Despite the coming additions to Hertel, Fraser remains optimistic about his restaurant and other businesses in the area. He said he’s excited to try his neighbor’s ice cream, too.
“We think it’s fantastic,” Fraser said. “We like working with the people on here [Hertel]. It just seems like there’s such a community feel where everyone here is trying to help each other out. There’s no little rivalries or anything. It’s very friendly competition around here and I’m excited to see it keep improving.”
Next Wed., May 31, Fraser said there will be a special half price on creamy buns and ice cream cones at Poutine and Cream. He said the restaurant is looking to get a beer and liquor license and add a burger extension to the menu, even planning to pull some aspects of the menu and bring them back to Allen Street.
As far as the whole Wendy’s fry-dipped-Frosty thing, when asked if he would mind if someone took a Poutine and Cream fry and dipped it in a milkshake, Fraser replied:
“I would love it if they did it. I would be excited.”

Hertel Avenue Poutine and Cream

1488 Hertel Ave., Buffalo
(716) 551-6995
Hours: Sunday: 11:30 a.m. – 11 p.m. Monday – Saturday: 11:30 a.m. – 12 a.m.

Written by <a href="" target="_self">Patrick Koster</a>

Written by Patrick Koster

Patrick Koster is from Buffalo, NY, otherwise known as the land of beer, bipolar weather and wings. He plans to one day rule the world. Whenever he isn't on his quest for world domination, Patrick enjoys talking in the third person and storytelling, with a passion for news, sports, culture and anything in between. Patrick is currently working on deciphering the new language of Emoji.
Find More ➭ Step Out College

Holiday Guides

Enter your email to get The Insider Hit List - a timely short list of restaurants, things to do and more recommended by the Step Out Buffalo staff.


Forgotten Password?

You must be logged in to use this feature.